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Copywriting Secret
#4
How Being A Good
Listener Can Make You A Successful Copywriter
Know your prospect. You hear this
over and over -- and it truly is the most important
secret of powerful, successful copywriting.
You can find out about your
prospect from a number of sources. Your client is one of
the best. You can also tease some information out of the
data cards. And you can get glimpses of your prospect
from previous controls and even from the technical specs
of the product.
But there is one perfect place to
go to learn who your prospect is . . . to understand his
fears . . . to get to know his hopes and aspirations.
That place is your prospect himself.
When you have the opportunity to
talk with (NOT interview, but really talk with) one of
your prospects, you've hit upon the richest possible
vein of material for crafting your sale that you could
hope for. But if you want to squeeze every gram of
potential from your prospect, you must listen actively
to his words. That's why learning to be a good listener
is one of the most important skills you can develop in
becoming a great copywriter.
You can become a better listener -
whether you're talking to a prospect, a client, or
anybody else - by using these five techniques:
1. LISTEN . . . DON'T JUST HEAR.
Most of us are reluctant to come
right out and say what we mean. So it's important to
listen for both literal and hidden meanings.
Listen to the cadence of the other
person's speech and the words and phrases he uses to
express himself. These let you peek into his real
feelings. (And if you're talking to a prospect, they can
also give you exact words and phrases that you can use
to hit at the emotional heart of your sale.)
Ask yourself if his words and tone
agree. He might be saying something positive, because he
thinks that's what you want to hear. But if his tone and
words give you a different message, pursue it . . .
without being pushy.
Listen for ideas and words that the
person repeats. Listen for changes in his voice that
indicate he's excited about something. And listen for
pauses and changes of tone that indicate something he's
not interested in.
2. STOP THINKING ABOUT YOU.
Don't plan a response while the
other person is still talking. You might miss a really
important point that could mean the difference between
mediocre and blockbuster results. Instead, when he's
finished speaking, take a few minutes to gather your
thoughts. Don't be afraid of silence.
3. TAKE MEANINGFUL NOTES.
You can improve your ability to
remember by making a brief record of the other person's
main points. Efficient note-taking requires practice.
Make your notes brief, easy to interpret, and easy to
review.
But do NOT let your note-taking
interfere with your listening. It's better to listen
actively and ask the person to explain a point than to
get lost in your note-taking and lose an important idea
entirely.
4. RESIST DISTRACTIONS.
If you're talking to the other
person on the telephone, sit where you can hear without
being distracted. Resist the urge to look at your
computer or check email. Concentrate on concentrating.
5. PRACTICE REGULARLY.
Practice listening and taking notes
by paying attention to difficult or unfamiliar material
that challenges you -- for example, the longer news
stories that you hear on NPR or Sunday morning news
programs. (This skill will particularly come in handy if
you're talking to a prospect or client in preparation
for working on copy for an industry that's new to you.)
There's no doubt that being a good
listener will make you a better copywriter. Just
remember that being a good listener is more than being
there while someone else is speaking. It's hearing --
and understanding -- the message that's being sent.
I discovered this secret in the
AWAI
Accelerated Program for Six-Figure Copywriting.
Click here to learn more about this informative program
that can boost your sales in print … and in person.
For more Copywriting advice go
here.
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